Swiftloop/Services

Seven practices, one senior team.

We don't pad rosters or assemble strangers around your project. Every engagement is staffed from the same Karachi bench: fewer hands, more ownership, and faster delivery loops.

01 / FLAGSHIP

AI Voice & Conversational Agents

Inbound and outbound voice for dental clinics, insurance brokers, property managers and clinics. Built on Retell & Twilio with the OpenAI Realtime API and a multi-tenant dashboard, with Arabic and Urdu language support out of the box.

Retell · TwilioOpenAI RealtimeRAG · pgvectorMulti-tenant8 languages
Discovery + voice persona script
Phone-number provisioning & SIP routing
CRM / EHR / Calendly integration
Tenant admin + live call console
Call recordings + transcript search
Cost & concurrency monitoring
02

Web & Mobile applications

Next.js + React Native + Node, typed end-to-end, containerised and shipped. We're opinionated about the foundations: monorepo, CI from day one, observability before feature five.

Next.js 15React NativeTypeScripttRPCPostgres
Schema design & auth model
Design-system component library
Marketing + product surface
iOS / Android store submission
E2E test suite (Playwright)
Sentry + uptime monitoring
03

RAG & LLM pipelines

Beyond a wrapper around a chatbox. Domain-specific retrieval over your private corpus, eval harnesses to measure quality, guardrails to keep it on topic. The founder's MS thesis was on multilingual NLP for Pakistan's legal sector; we know this terrain intimately.

LangChain · LangGraphpgvector · PineconeEvalsGuardrails
Corpus ingestion + chunking strategy
Embedding model selection & benchmarks
Retrieval evaluation set
Guardrail + safety layer
Token-cost dashboard
Continuous eval pipeline
04

Omnichannel customer agents

One AI agent across WhatsApp, Instagram, Facebook and email. Triage, route and respond, with human handoff baked in. 60–80% of incoming conversations handled before they hit a human inbox.

WhatsApp Business APIMeta Graph APIGPT-4oMulti-inbox
Channel onboarding (BSP setup)
Unified inbox dashboard
Intent + sentiment routing
Human handoff with full context
Analytics + conversion tracking
White-label resell option
05

Custom CRM & internal tools

Replace the spreadsheet, the WhatsApp group and the Airtable workaround with a purpose-built backend. Operations dashboards, internal admin tools, approval workflows, custom CRMs: the ugly software that actually runs the business.

Postgres · PrismaNext.js + RBACAudit logsZapier-friendly
Domain modeling workshop
Role-based access & SSO
Reporting + export to CSV / Sheets
Email / SMS / WhatsApp automation
Audit log for every mutation
Onboarding doc for your ops team
06

Cloud, DevOps & SRE

AWS / GCP, Docker, Redis, CI/CD pipelines and the observability stack to know when something breaks before your client does. We treat infrastructure as a deliverable, not an afterthought.

AWS · GCPTerraformDocker · ECSGrafana · Sentry
Infra-as-code repo
Multi-environment CI/CD
Logging + metrics dashboards
On-call runbook
Cost & security review
Disaster-recovery plan
07 / ADVISORY

Fractional CTO & AI strategy

For early-stage founders and non-technical operators: architecture reviews, hiring help, and a roadmap from "interesting demo" to "production system that pays for itself". You get the founder, weekly.

Monthly retainerFrom the founderNo equity required
Weekly 90-minute working session
Async Slack & doc reviews
Hiring loop design + interviews
Architecture review & ADRs
AI-product roadmap
Board / investor tech narrative
Brief us

Pick a practice, get a quote.

First reply within one working day. Fixed-scope estimate within 72 hours of the discovery call.

Start a project